Like most website operators, Moovweb collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, internet service provider (ISP), operating system, clickstream data, referring site, and the date and time of each visitor request and store it in log files. Moovweb’s purpose in collecting non-personally identifying information is to better understand how Moovweb’s visitors use its website. From time to time, Moovweb may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Moovweb also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Moovweb does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below. We may combine this automatically collected log information with other information we collect about you. We do this to improve marketing processes and site functionality.
Gathering of Personally-Identifying Information
Certain visitors to Moovweb’s websites choose to interact with Moovweb in ways that require Moovweb to gather personally-identifying information. The amount and type of information that Moovweb gathers depends on the nature of the interaction. For example, we ask visitors who use our forums to provide a username and email address. We may also collect your first and last name, email address, phone number and company name when you sign up for our service or choose to contact us. In each case, Moovweb collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Moovweb such as send the visitor requested product or service information or simply respond to any customer service requests. Moovweb does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Moovweb may collect statistics about the behavior of visitors to its websites. For instance, Moovweb may reveal how many downloads a particular version got, or say which plugins are most popular based on checks from api.dev-moovweb.pantheonsite.io, a web service used by Moovweb installations to check for new versions of Moovweb and plugins. However, Moovweb does not disclose personally-identifying information other than as described below.
Sharing of Certain Personally-Identifying Information
User Access and Choice
If your personally-identifying information changes, or if you no longer desire our service, you may correct, update, delete/remove or ask to have it removed by emailing our Customer Support at email@example.com or by contacting us by telephone or postal mail at the contact information listed below. If you no longer desire our service, contact us directly. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you are a registered user of a Moovweb website and have supplied your email address, Moovweb may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Moovweb and our products. Out of respect for your privacy, you may choose to stop receiving our promotional or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at firstname.lastname@example.org.
Cookies and Other Tracking Technologies
Technologies such as cookies, beacons, tags and scripts are used by Moovweb and our marketing automation and analytics providers. These technologies are used in analyzing trends, administering the website, tracking users’ movements around the website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Local Storage Objects (HTML 5)
Third parties with whom we partner to provide certain features on our website or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.
The security of your personally-identifying information is important to us. When you enter sensitive information (such as login credentials) on our login forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personally-identifying information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at email@example.com.
Links to 3rd party Sites
Though currently, we do not provide your personal information to companies that provide services to help us with our business activities such as offering customer service.
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personally-identifying information from our blog or community forum, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personally-identifying information, in which case we will let you know if we are unable to do so and why.
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com.
If you choose to use our referral service to tell a friend about our website/service, we will ask you for your friend’s email address. We will automatically send your friend a one-time email with instructions on how to get started. Moovweb stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database.
Social Media Widgets
Information Related to Data Collected Through the Moovweb Service
Information Related to Data Collected for our Clients:
- Moovweb collects information under the direction of its Clients and has no direct relationship with the individuals whose personally-identifying information it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personally-identifying information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.
Access and Retention of Data Controlled by our Clients:
- Moovweb has no direct relationship with the individuals whose personally-identifying information it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Moovweb’s Client (the data controller). If requested to remove data we will respond within 30 days.
- We will retain personally-identifying information we process on behalf of our Clients for as long as needed to provide services to our Client. Moovweb will retain this personally-identifying information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Last Update: December 1, 2017
Moov Corporation (Moovweb)
340 Pine St, Suite 400
San Francisco, CA 94104